Shirley Harris-Slaughter

And I need a drink.

My husband and I just went through the worst experience you can imagine. So, I’m going to pour myself a drink, calm down and start at the beginning.

Langston and I have a long-standing customer relationship with Comcast aka Xfinity. When they contracted with our city, they also gave the customers free internet security service through Norton. We were ecstatic to get something for free and it lasted many years without any major problems.

In 2021 we, the customers, were told that Xfinity would no longer offer a free service and that we could continue with Norton’s at a price. I was reluctant.  My husband wasn’t. He dived right in and got the program upgraded so that we got protection on all our devices. I washed my hands of everything to do with Norton and let him handle all of it.

So, a couple of…

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